Sometimes when we're under life's stresses we just don't realize how prickly we can become. I have, apparently, been quite prickly. No one in my usual sphere told me this, but I realized it all the same while talking with Verizon HELP yesterday.
You see, it seems that MSN and Verizon (recently purchased by Fairpoint in my area), aren't getting along as far as technical matters specifically email and MSN messenger. A friend has been telling me for days, weeks, to call MSN and get it worked out. Her philosophy is that I'm paying good money for the service and it ought to be top notch. Yup. I agree.
Many calls have been made this week. I've spoken with a very nice young lady named Vijay from India, I've spoken with Michael, and Whoever-It-Was yesterday. All were eager to help. All didn't help much at all. It was causing my patience to experience a blow out.
The final straw came yesterday when I realized that Michael from MSN had removed my Verizon account from my MSN page. What?! Simply outrageous! My accounts had been combined on the same page for six years.
Ooookaaay, I braved calling again (I really hate calling and sitting on the phone for an hour while someone goofs around not even listening to me and then decides on his own what needs to be done without telling me.) After finally getting through on the second try, I reach a pleasant enough (albeit an idiot) young man — Whoever-It-Was — who made precious little attempt to hear me out. On the fourth or fifth try to "fix" the problem, he asks me, "So what exactly is the problem?" I sigh in my most exaggerated way and say, "You appear to be quite slow. The MSN email account no longer has my Verizon account on the same page and I want it baaaaaaaccccccccckkkkkkkk." At which point, he began to laugh. This almost made me laugh and that would've been no good. No, I didn't want to appear all soft and wishy-washy that late in the game.
So Whoever-It-Was called MSN again and relayed this information: MSN is having big troubles with POP3 servers and they are doing a major upgrade sometime in July and all should be well after that. Until then, I shall just have to visit Verizon email on their site and visit MSN email at the usual site and everything will be cool. As for MSN messenger, well, who cares if one is bounced off gazillion times while attempting a pleasant cyber chat. It's a free service, after all. Sigh. Deep Sigh. Deep Deep Sigh.
I'm going to revert to some truly old-fashioned means of communication here very soon...a tin can and some string...sometimes the old ways are the best ways.